Context

AI variables are a powerful tool to enhance your sequence messaging. However, their technical setup can be difficult and can lead to several questions.

Q&A

Do AI Variables support multilingual sequences?

Yes — specify the desired output language in the prompt. You can also build a language-detection variable: if the lead is French → output in French, otherwise English. Contact your Account Strategist for a quick demo.

How often is AI content refreshed in AI variables?

Each time the email is generated.

Can I combine multiple AI Variables in one message?

Yes, as long as the combination makes sense in your messaging.

Can I preview AI Variable output when I set them up?

When you set up AI Variables, in order to preview their output, you need to have contacts associated with your organization; this is because you can only test them with existing contacts.

This means that if you're new to Topo, you will be able to set up AI variables, but you won't be able to preview them before creating your first list.

Once you have successfully created your first list, you will have contacts associated to your organization, so you will be able to test AI Variables when you set them up.

If you're a Topo user already, you should be able to to preview them without any problem.

Can I preview AI Variables inside a sequence?

Yes, you can. Open the lead drawer of a contact > click on the "Sequences" tab > click on "Assign Sender" and select a mock-sender > click on either of the messages where you nested an AI variable and check for the result.

Can AI Variables use custom fields from my CRM?

No — only system variables and AI-enriched context are supported.

Can I use liquid syntax / dynamic variables for things like the current day of the week?

No, this is not supported yet.