How to check message delivery status for a lead

Last updated: June 30, 2026

If you want to confirm whether an email or LinkedIn message was successfully sent to a lead, you can verify this directly within the lead's activity history.

Checking message Delivery in the Activity Section

To check the message delivery status for a specific lead:

  1. Navigate to the lead's drawer by clicking on the lead's name.

  2. Open the Activity section.

  3. Look for Email Sent or LinkedIn Message Sent entries in the activity log.

Each successfully sent message will appear as an Email Sent or LinkedIn Message Sent entry in the Activity section. If an email was delivered, it will be recorded here, allowing you to confirm delivery at a glance.

What if I don't see an Email Sent or LinkedIn Message Sent entry?

If there is no Email Sent or LinkedIn Message Sent entry in the Activity section for a lead, this indicates that the message was not sent to that lead.

  • For Email: double-check that the correct email address is associated with the lead and that the email was triggered as expected.

  • For Linkedin: double-check that the message was sent by opening the chat directly in your LinkedIn profile from the LinkedIn platform.