Context

If your HubSpot integration becomes disconnected, data from your sequences will not sync to your CRM. This article explains why this happens and how you can still access your sequence data in the meantime.

Answer

HubSpot disconnections are typically caused by changes made to HubSpot properties on your account. If you notice the integration has disconnected, check whether any HubSpot properties have been recently modified, as this is the most common cause.

If you need to access your sequence data while the integration is disconnected, you can manually export it as a CSV by following these steps:

1. Navigate to Leads in the sidebar.

2. Filter the leads by the relevant sequence name.

3. Click Export as CSV to download your data.

This will allow you to retrieve the information you need (such as contacts who replied, meetings booked, etc.) even when the HubSpot connection is unavailable.