The Activity Feed is your real-time log of every action your agent takes across all campaigns — emails, LinkedIn, hot leads, and more. Use it to track what's happening, investigate specific interactions, and spot leads worth acting on.

What the Activity Feed Tracks

The Activity Feed logs the following event types:

• Emails Opened

• Email Links Clicked

• Emails Replied

• LinkedIn Invitations Sent

• LinkedIn Invitations Accepted

• LinkedIn Messages Sent

• LinkedIn Messages Replied

• LinkedIn Messages Opened

• Manual Steps Sent

• Hot Leads Created

If an event type is not in this list, it is not currently tracked in the Activity Feed.

Navigating the Activity Feed

Access it from the left sidebar. By default, all activity across all campaigns is shown in reverse chronological order.

Filters

• Activity Type — filter by a specific event (e.g., Email Links Clicked, Hot leads created, LinkedIn Invitation Accepted). Reset to "All" to see everything.

• Campaign — scope the feed to a specific campaign.

• Reply category — accessible via Master Inbox Filters, or directly in the Activity Feed with the "Emails Replied" filter. Options: Positive, Negative, Other.

Always check that no filter is active before concluding that an event did not happen. An active filter is the most common reason recent activity appears missing.

Key Use Cases

Finding leads who clicked a link

Go to Activity Feed, open the Activity Type dropdown, and select Email Links Clicked. This data is not available in Dashboard widgets or CSV exports — the Activity Feed is the only place to access it.

Monitoring hot leads in real time

Go to Activity Feed, then Activity Type, then select Hot leads created. A hot lead is a contact who opened multiple emails in a short period, crossing the engagement threshold. If no hot leads appear, no lead has yet reached that threshold — this is normal for newer or lower-volume campaigns. You can also receive real-time alerts via Slack or email in Settings, then Notification Settings.

Investigating a missing interaction

If you cannot find a specific email or LinkedIn event: (1) apply the matching Activity Type filter, (2) apply the Campaign filter to narrow scope, (3) check that the LinkedIn Sender has Valid status under Settings, then Sender Identity. LinkedIn activity is only tracked for valid senders.

Activity Feed vs. Other Views

• Dashboard — aggregate metrics and trends. Does not surface individual events.

• Leads section — per-lead detail view with full activity history. Click a lead status to open it.

• Master Inbox — manage replies and conversations. Complementary to the Activity Feed for reply-related events.

• Activity Feed — the only place to see click-level data and real-time event-by-event logs across all campaigns.

Data Timing

The Activity Feed reflects near real-time data. Actions taken very recently may appear with a slight delay of a few minutes. If activity from the last hour is missing, wait a moment and refresh before investigating further.

FAQ

The Activity Feed is not showing recent activity

First, confirm no filter is active — reset the Activity Type dropdown to "All" and clear any campaign filter. Data updates in near real-time and very recent actions may take a few minutes to appear.

LinkedIn interactions are not appearing

LinkedIn activity is only tracked for LinkedIn Senders with a Valid status. If the sender is Invalid or Deleted, no LinkedIn events are logged. Check Settings, then Sender Identity.

Can I filter replies by category in the Activity Feed?

Yes. Use the "Emails Replied" filter in the Activity Type dropdown, then select the reply category: Positive, Negative, or Other. You can also access this from Master Inbox, then Filters, then Reply category.

Can I export Activity Feed data?

Not directly. For lead-level exports, use the Leads section with filter and Export Leads. For click and open data specifically, the Activity Feed in-app is the only place — this level of detail is not included in CSV exports.