How to invite a new user to Topo
Last updated: October 16, 2026
You can invite teammates, colleagues, and admins to your Topo workspace directly — no need to contact support.
Inviting team members
To add a new user to your workspace, navigate to your workspace settings and look for the option to invite team members. You can send invitations via email, and invited users will receive a link to join your workspace.
Access levels and permissions
When inviting team members, you can assign different roles and access levels depending on what each person needs to do in the platform, such as standard member access or admin permissions. Make sure to select the appropriate role for each user when sending the invitation.
Seat limits
In order to add a new member to your Topo workspace, you need to have the available paid license the new member needs. To check this, go to Settings > Members: at the top of the page, you will see a banner with the indication of the number of used liceses.
E.g.: "10 of 11 licenses used(10 members + 0 pending invites)".
In addition, to be able to add new members, you need to have an Admin or Owner license. A simple Member cannot add a new user to Topo, even if there are enough available licenses.
Go to Settings > Members to see which role is assigned to you.
Step-by-step guide
If you have the rights to add a team member, here’s how to do it:
From the sidebar, go to Settings
Navigate to the Members page
Once in the Members page, scroll down and click on "Add New Member". Enter the email address of the colleague you want to add. You can assign their role during this step to provide appropriate workspace visibility.
Member completes their own setup: After you send the invitation, the new member will receive an email with access to the platform. They must click on the link in the email and access the platform (or log in to their own account, if they already accessed Topo previously) and create their sender identity upon first login.
If they skip this step during first login, they can create their identity later by:
Logging into the Topo app
Navigating to Settings → Sender Identity
Clicking the "Create Identity" button in the top right
Filling in the required fields (first name, last name, job title)
Saving the identity
After creating their sender identity, they can connect their LinkedIn profile (Settings > Senders > Create Sender). You cannot authenticate their accounts on their behalf.
Troubleshooting: If the Members area appears greyed out and you cannot add new members, this indicates that either there are no more available licenses in your workspace, or you don't have the rights to add a new member.
FAQ
How can I change the role from a member to owner?
Only Admins and Owners of your workspace can change the role of a member.
For other role changes, go to Settings from the sidebar, go to Members, then click on the three dots next to the name of your colleague, click on Change Role, select their new role and save by clicking on Update Role. Alternatively, you can assign roles during the initial invitation process rather than changing them afterward.
Can I connect email and LinkedIn accounts for new members I invite?
No, each member must authenticate their own email and LinkedIn accounts after accepting the invitation. Once they have access to the platform, they should go to Settings > Senders > Create Sender to connect their own LinkedIn account. Then, ask your Account Manager to set up email mailboxes.