How to invite a new user to Topo

Last updated: July 2, 2026

Before adding a new member to your Topo workspace, make sure you have the available paid license the new member needs.

If so, here’s how to do it:

  1. From the sidebar, go to Settings

  2. Navigate to the Members page

  3. Once in the Members page, scroll down and click on "Add New Member". Enter the email address of the colleague you want to add.

  4. Member completes their own setup: After you send the invitation, the new member will receive an email with access to the platform. They must click on the link in the email and access the platform (or log in to their own account, if they already accessed Topo previously) and create their sender identity upon first login.

  5. If they skip this step during first login, they can create their identity later by:

    1. Logging into the Topo app

    2. Navigating to Settings → Sender Identity

    3. Clicking the "Create Identity" button in the top right

    4. Filling in the required fields (first name, last name, job title)

    5. Saving the identity

After creating their sender identity, they can connect their LinkedIn profile (Settings > Senders > Create Sender). You cannot authenticate their accounts on their behalf.

FAQ

How can I change the role from a member to owner?

Only Admins and Owners of your workspace can change the role of a member.

If you're an Admin or Owner, go to Settings from the sidebar, go to Members, then click on the three dots next to the name of your colleague, click on Change Role, select their new role and save by clicking on Update Role.

Can I connect email and LinkedIn accounts for new members I invite?

No, each member must authenticate their own email and LinkedIn accounts after accepting the invitation. Once they have access to the platform, they should go to Settings > Senders > Create Sender to connect their own LinkedIn account. Then, ask your account manager to set up email mailboxes.