Context

If you have questions or trouble regarding list building, make sure to include a either screenshot, a link, or the name of your list. This will supercharge Topo's support.

For international audiences, should job titles be in the local language?

Include both English and local language versions. Depending on the market, titles may be predominantly one or the other — covering both improves targeting accuracy.

Can I target followers of my company's LinkedIn page?

• Go to the Lists page and click on "New List".

• Either select the "LinkedIn" card, or ask the agent in the prompt section (at the bottom) to target LinkedIn followers of your company.

• Adjust filters and refine your list, then save it and import contacts

• Link that list to a sequence

Can I exclude certain industries or job roles?

Yes — you can add exclusions in the lead search prompt.

To exclude specific companies, open the Company Names filter in the Company group, type each company and click the red exclusion icon. This exclusion applies only to the lead search you're building.

If the results aren't right, exclude values in any other filter the same way, for example an industry in Industry or a title in Job Titles. The results update as soon as you apply the value.

Thanks to this filtering system, you can adapt and refine your search based on the results previewed in the interface.

Can I combine intent signals with standard targeting?

Yes. Topo offers a wide range of filters to capture both strong intent signals and standard contact- and company-level targeting.

In your lead search prompt, either select the displayed cards, or write your own prompt to have the agent build your filters.

Note that based in the prompted intent signals, the agent will select the most suitable providers, thus filters capturing a different intent signal may not be available. In that case you would need to create a new lead search.

Can I target people who posted on LinkedIn in the past 30 days?

Yes. Create a new lead search by going to the Contacts page and clicking on "Import contacts" > "From lead search". Then select the LinkedIn card, or prompt the agent to target people posted on LinkedIn in the past 30 days. You can add details regarding the company or the contact.

Note: you cannot specify the topic of the LinkedIn posts. If you do, the agent won't be able to filter for that and might hallucinate.

Why am I seeing contacts who left their company?

This comes from our data providers — an older LinkedIn profile linked to a previous role may still exist in the database while the person has since updated their current profile. The matching between old and current profiles hasn't been fully reconciled yet.

Can I update my list filters after I have imported leads in my list?

A lead search is not linked to a list anymore. If you want to add new people to your list, you don't need to do it from the list view. You can do it from there, by opening a new search (Action dots > Import contacts > Search), but also from other places, such as from any other lead search, from the Contacts page, or by uploading a CSV file to the existing list.

Why are some leads in my list not enriched, even though I asked for enrichment and they match my targeting criteria?

The leads you are looking for might be excluded by either a CSV you uploaded in your Exclusions, another exclusion rule, multiple AI filters blocking validation, or there is no valid email address / phone number available for them.

In your list, you can check the reason why a lead wasn't successfully enriched. Go to your list's page, apply a filter that shows leads with Status "Rejected", this way you'll see contacts that weren't enriched. Click on the name of a contact to open the drawer, which will show you the reason for the failed enrichment.

I'm building a list targeting LinkedIn followers of a company, how should I select the companies?

When building LinkedIn followers searches, if you start typing in the filter entry bar, you will see the names of various companies appear in the dropdown. Selecting one of those options is the ONLY way to successfully select a company.

The following options do not work:

• pressing enter once you typed the company name

• inserting the LinkedIn URL of the company's page

• inserting the URL of the company's website

How can I import a fixed number of contacts per company?

It's no longer in Lead Search. You set the maximum number of contacts per account when you import the results, in the import window.

Can I create a lead search with people who follow both Aircall and Pigment?

In Topo, it's not possible to find people that follow both pages (AND). The LinkedIn Search lead search type offers the "Followers of companies" filter, which works with the OR logic. This means that you can create a lead search with followers of either Aircall of Pigment.

Is it possible to recover old versions of a list that has been deleted?

No, it's not possible. Deleting a list is an irreversible action, and no previous version can be retrieved.

Best practice: Do not delete lists, even if they were created for testing purposes. Lists are required to work with leads and enroll them in sequences. Having test lists does not negatively impact your outbound motion. Instead of deleting test lists, rename them for organizational purposes.