Context

When linking a list to a sequence, you may notice that leads are not appearing in your sequence. Leads already present in the list do not appear in the sequence. This happens when the wrong enrollment option is selected during the linking process.

Answer

When linking a list to a sequence, make sure to select "Enroll existing leads now" instead of "Only link future leads". Choosing "Only link future leads" will only enroll leads added to the list after the link is created — existing leads will be ignored.

If you have already linked a list with the wrong option and your existing leads are missing from the sequence, follow these steps to fix it:

1. Go to your list and click on "Sequence" to open the sequence settings.

2. At the top, click the "Sequence" link > "Unlink list" to detach the list from the current sequence.

3. Re-link the list to the sequence by selecting the sequence again.

4. This time, make sure to select "Enroll existing leads now" so that all current leads in the list are enrolled into the sequence.

After completing these steps, all existing leads should appear in the sequence.